Driver Parter and rider safety is our top priority. Check out a few tips that will help you stay safe on the road while driving with ViaVan. Remember, safe rides mean happy riders and higher ratings!
How to stay safe on the road:
Provide safe pickups and dropoffs
Always make sure to complete pickups and dropoffs curbside or at a safe and permissible location, without blocking pedestrian crossing or bike and bus lanes. By following this tip, you can help avoid accidents and traffic jams.
Make sure to keep an eye out for passing cars or vehicles before letting your riders onboard/offboard.
If you can’t stop at the location suggested in-app, stop at the next safe corner and call your rider to coordinate a pickup spot. For more information on TfL parking rules, you can reference their website here.
When riders are getting in and out of your car, watch out for passing cars and bicycles and make sure doors are fully closed before driving away.
💡Tip: Confirm the rider’s name with a warm welcome for a chance to boost your ratings!