Always make sure to complete pickups and dropoffs curbside or at a safe and permissible location, without blocking pedestrian crossing or bike and bus lanes. By following this tip, you can help avoid accidents and traffic jams.

Make sure to keep an eye out for passing cars or vehicles before letting your riders onboard/offboard.

If you can’t stop at the location suggested in-app, stop at the next safe corner and call your rider to coordinate a pickup spot. For more information on TfL parking rules, you can reference their website here.

When riders are getting in and out of your car, watch out for passing cars and bicycles and make sure doors are fully closed before driving away.

💡Tip: Confirm the rider’s name with a warm welcome for a chance to boost your ratings!

Using your phone on a mount makes it easier to follow routing instructions and allows you to have both hands on the wheel.

Remember, you should never text, make personal calls, or browse through your phone while driving.

💡Tip: Riders like relaxing music, which can set a nice mood in your car that you can enjoy, too. Classic and Jazz are great choices!

Drive at a steady speed within London’s speed limits and remember to avoid sudden brakes or acceleration. Doing so can be dangerous even when driving slowly.

Be aware of oncoming traffic, bicycles, and pedestrians when merging lanes.

💡Tip: To make your rides smooth and make riders comfortable, avoid hooting when possible.