We want to make sure your rides go as smooth as possible, so you can reach out to us through the app using the chat for Live Support. We’ll help you out whenever you are on the road!

What is Live Support Chat?

  • Live Support Chat is a feature that allows you to message us directly within the app for live ride issues. No need to leave the app to text us.
  • It’s available 24/7 for live rides!

How do I use it?

Tap the headphones icon that appears when you’re Online or in a Blue shift.

Select the topic that best describes how we can help.

Let us know details. We’ll respond immediately!

Have feedback?

We love hearing from you to improve the ViaVan Driver app. If you have feedback on this feature email us at: [email protected]