You’ve Been Selected – ViaVan Blue Mode

What is the difference between ViaVan Blue Mode and normal Flex Mode?

As you know, you must first accept a ride in ViaVan Flex Mode and you get paid per trip you complete. ViaVan Blue mode has a few important differences:

You must drive ONLY with ViaVan. You are not allowed to drive for other services while completing this promotion. It is very important to complete each pick-up and follow the instructions in the ViaVan Driver app, even when there is no passenger in your car.

You do not have the option to reject trips. When driving in ViaVan Blue Mode, rides will be assigned by the system. As soon as you receive a ViaVan ride request, go directly to the pick-up location. You are not allowed to pick up passengers from other services when you take part in the ViaVan Blue Mode promotion.

How does driving in ViaVan Blue Mode work?

• Once you are online in ViaVan Blue Mode, you will be sent to a “Terminal” where you can safely wait for rides (Terminals are set at a location where we expect rides). Your ViaVan Blue Mode payment starts as soon as you get to the Terminal and press “I’m here”. If you get a ride request while on the way to the Terminal, your payment will start once that request is assigned, so please follow the directions to the pickup location.
• If the Terminal location is not ideal for parking, please let us know via SMS. In the meantime, park close to the terminal (within a couple of blocks) and we will revise the Terminal location as soon as possible.
• You continue to earn until you take a break (these are unpaid), you end your shift, or the ViaVan Blue Mode hours are over. Your break time also does not count to unlock any bonus rates (if applicable)
• Always follow the app – you earn with and without passengers on board.

Your hourly payment will start when you arrive at the Terminal location and click on “I’m here”, or when you are assigned your first ride – whichever comes first. If you have a rider onboard when the promotion begins, you will automatically transition to ViaVan Blue Mode. ViaVan Blue Mode will always appear at the bottom of the screen in your Driver app when you are in ViaVan Blue Mode.