By completing 40 rides last week, you’ve unlocked a lower Service Fee for this week!  When you hit the road 11-Feb through 17-Feb, you’ll be eligible for a 7.5% fee on all Flex mode trips – that’s half of our normal Service Fee!

Hop on the road to start taking home even more earnings this week! Thanks for driving with ViaVan.

Service Fee Details

You will see a lowered 7.5% Service Fee on your Flex trip receipts during the following week.

The 7.5% service fee will apply to all completed Flex rides. Blue hours and other Flex promo payments will not be affected.


Pickup Minimum: You completed 40 pickups during the specified time period to qualify. A pickup was considered “completed” if you confirm your availability for the ride and successfully pick up the passenger. No-shows and cancellations do not count towards completed pickups.

Count of pickups includes both private and shared ride pickups:

  • If a rider books for 2 passengers, this will count as a single pickup.
  • If two riders book separately, this will count as two pickups.

Unauthorised behaviour: Offer is valid only for the date and time period specified in the message received and is reserved to active Driver Partners who are in good standing with ViaVan at all times from the receipt of this message up to and including the time of payment. Should ViaVan identify that rides are not completed as requested, including any attempts of system abuse, fraudulent or unauthorised behaviour (including the choice of artificially long routes), the Driver Partner will automatically and in all respects be disqualified from this promotion. Confirming your availability for a ride and not proceeding to the pick-up point, or not picking up the passenger(s) (other than in the case of a no-show or cancellation by the passenger(s)), or picking up the passenger(s) but not dropping them off at the requested destination, will disqualify you from this offer.

*ViaVan reserves the right to withhold payment in situations where a Driver Partner violates ViaVan’s policies.