Starting Monday, December 3rd the ViaVan service zone will go all the way to Zone 5!
Check out the ViaVan zone below and learn where Waze and doorstep pickups/dropoffs are available:
Frequently Asked Questions:
How is driving in the new service area different?
- Door-to-Door: Pick-ups for shared rides will be “doo-to-door” in the expanded service area (Zones 3,4,5), but will continue to be “corner-to-corner” in Zones 1 and 2.
- Navigation: Waze will be available as the preferred navigation tool in Zones 3,4, and 5 for both shared and Private rides. In Zones 1&2, ViaVan’s internal navigation will continue to guide your rides, but Waze will still be available for Private rides.
- Flex Mode: Most rides in the new zone will be serviced in Flex mode, and a large portion of them will be paid as Guaranteed Fares. There will not be any Blue Terminals in Zones 3,4,5, so drivers will need to drive to Zone 1 or 2 to reach their first terminal. Drivers in Blue mode will usually not receive rides that take them to Zones 3, 4 ,or 5.
What type of rides can I get in the new zone?
In all zones, 1 through 5, you can get assigned shared or Private rides.